Founding Operator

About the Role

A seed-stage developer tools startup in the healthcare automation space is hiring its first dedicated business hire — a Founding Operator — to work directly alongside the CEO. This is a high-ownership, cross-functional role for someone who thrives in fast-moving environments and wants to help scale every non-engineering function of a growing company from the ground up.

The company builds a developer platform for browser automation, turning web-based tasks into programmable APIs. Their customers include healthcare AI companies and enterprise revenue cycle management (RCM) firms running tens of thousands of automations daily. This is a rare opportunity to join at a very early stage and shape the trajectory of the business.

What You'll Do

• Partner directly with the CEO across sales, recruiting, customer success, marketing, and events to help scale the company 10x.
• Research prospects, run outbound sequences, book discovery calls, and support deal cycles with healthcare AI companies and enterprise RCM firms.
• Source candidates, manage hiring pipelines, coordinate interviews, and help close new hires.
• Plan and execute networking events, dinners, and meetups in the SF healthcare AI ecosystem; represent the company at conferences.
• Shape positioning, draft outbound messaging, manage social presence, and help produce content for healthcare operators and buyers.
• Serve as first-line customer support — triage issues, escalate to engineering when needed, and ensure customers feel well taken care of.
• Manage vendors, internal tooling, and process documentation to keep the business running smoothly.
• Build repeatable processes from scratch and own outcomes end-to-end across diverse business needs.

What We're Looking For

Required:

• 1–4 years of experience in a high-performance environment — startups, consulting, banking, or similar — with demonstrated high output and ownership.
• Based in San Francisco or willing to relocate; this is a fully in-person role. Must be eligible to work in the US (visa sponsorship is not available).
• Hands-on experience with outbound sales: researching prospects, running outreach sequences, booking discovery calls, and supporting deal cycles.
• Experience sourcing candidates, managing interview pipelines, coordinating interviews, and helping close hires.
• Experience with vendor management, internal tooling maintenance, and process documentation.
• Strong communicator with the ability to build rapport with C-suite executives, investors, and engineers.

Nice to Have:

• Experience in healthcare, health tech, or selling to healthcare buyers — ideally with exposure to revenue cycle management or healthcare operations.
• Prior seed or Series A startup experience.
• Technical background or comfort with developer tools (helpful for speaking the language of an engineering-heavy customer base).
• Familiarity with outbound sales tools such as Apollo or Clay.

Compensation & Benefits

• Salary: $125,000 – $175,000 USD annually
• Early-stage equity opportunity
• Direct impact on company direction as the first business hire

Location

San Francisco, CA — on-site, full-time. Candidates must be based in SF or willing to relocate. Remote or hybrid arrangements are not available for this role.