Trade Counter & Showroom Sales Advisor

Step into the Front Line of Customer Experience

Picture this: It’s 8:55 a.m., the showroom lights flick on, shelves are stocked, the counter is spotless, and you’re ready to welcome the first contractor through the door. By mid-morning, you’ve demonstrated a product, answered a pricing call, processed a return with precision, and coordinated with teammates to make sure a class setup is good to go. That rhythm—helping people, solving problems, and keeping operations smooth—is what this role is all about.

Compensation

Pay Range: $21.00 - $22.50

What Your Day Looks Like

• Warmly welcome walk-in customers and provide courteous, professional assistance from the moment they arrive.
• Explain product features, offer recommendations, and give hands-on demonstrations to help customers choose the right solutions.
• Enter and finalize sales orders, returns, and payments accurately—every detail counts.
• Handle cash and credit transactions, reconcile at the end of the day, and prepare deposits following standard procedures.
• Keep the showroom and counter area clean, organized, and inviting.
• Restock merchandise on the sales floor and in the stockroom as needed to avoid outages.
• Respond quickly to customer questions—by phone, email, or in person—so no one is left waiting.
• Support sales and marketing by assisting with educational classes, including setup and cleanup.
• Place courtesy calls to class attendees and follow up with past‑due accounts as directed.
• Collaborate closely with teammates and other departments to deliver a seamless customer experience.

What You Bring

• High school diploma or equivalent (required).
• At least 2 years of customer service or counter sales experience (preferred).
• Background in janitorial, restoration, remediation, carpet cleaning, or installation industries (a plus).
• Bilingual (English/Spanish) strongly preferred.
• Excellent communication and people skills.
• Cash-handling know‑how and basic accounting familiarity are helpful.
• Comfort with Microsoft Word, Excel, and Outlook.
• Highly organized, detail‑oriented, and able to multitask in a fast‑paced setting.
• Ability to lift and carry 50 lbs. on a regular basis.

If you enjoy being the go‑to person at the counter—where accuracy, hospitality, and momentum all meet—you’ll thrive here.