Job Title: Medical Device Field Service Technician
Pay
$25 to $35/hr (full time but paid hourly) - rob is checking to see if theres OT
Location: Fully onsite | Multiple locations
**Headcount: **10
Travel: Travel within 200 miles of assigned site | Frequent travel within assigned territory, up to 75% or more
Locations (the 3 highlighted are preferred first hires):
- Current needs are now Oklahoma City
Top Required Skills
- Medical device field service
- Installation, maintenance, troubleshooting, and repair of medical equipment
- Electronics and mechanical systems
- Customer service and communication
- Technical manuals, schematics, and diagrams
- Territory management and service documentation
- Valid driver’s license and clean driving record
Requirements
- 2-5 years of experience in field service, medical device support, or related technical role
- Associate’s or Bachelor’s degree in Engineering, Electronics, Electrical Engineering, or related field preferred
- Equivalent combination of education and hands-on technical experience may be considered
- Strong understanding of electronics, mechanical systems, and medical equipment
- Ability to install, configure, test, maintain, troubleshoot, and repair medical devices
- Ability to read and interpret technical manuals, schematics, and diagrams
- Proficiency with diagnostic tools and troubleshooting techniques
- Excellent customer service and communication skills
- Strong problem-solving and critical thinking ability
- Ability to work independently with minimal supervision
- Effective time management and organizational skills
- Adaptability in a fast-paced, field-based environment
- Ability to work in clinical settings, including hospitals and laboratories
- Ability to lift and move equipment, typically up to 50 lbs.
- Valid driver’s license and clean driving record required
- May require participation in on-call or after-hours support schedules
Plusses
- Certification such as CBET (Certified Biomedical Equipment Technician)
- Experience supporting specific types of medical equipment, such as beds and stretchers, patient monitoring, or diagnostic devices
- Knowledge of networking and IT systems related to medical devices
- Familiarity with regulatory standards applicable to medical devices
- Experience with FDA, ISO, or similar regulated environments
**Role Overview: **The Medical Device Field Service Technician will install, maintain, troubleshoot, and repair medical equipment at customer sites. This role supports healthcare providers by ensuring devices perform properly, minimizing downtime, providing technical support, and delivering strong customer service in the field.
Responsibilities
- Install, configure, and test medical devices at customer facilities in accordance with company standards
- Perform preventive maintenance, calibration, and safety checks on equipment
- Troubleshoot and repair devices by diagnosing technical issues and resolving them in a timely manner
- Provide on-site and remote technical support to healthcare professionals
- Train clinical staff and end users on proper equipment operation and basic maintenance
- Maintain accurate service documentation, including service reports, logs, and compliance records
- Ensure adherence to regulatory requirements, safety standards, and company policies
- Manage assigned service territory, including scheduling visits and responding to service requests
- Engage third-party resources as needed
- Maintain inventory of tools, parts, and service equipment
- Collaborate with engineering, sales, and customer support teams to improve customer satisfaction
- Identify opportunities for service contract renewals, upgrades, or product improvements
Work Environment and Requirements
- Frequent field travel within assigned territory
- Work in healthcare and clinical settings, including hospitals and laboratories
- Ability to lift and move equipment, typically up to 50 lbs.
- Must have a valid driver’s license and clean driving record
- May require on-call or after-hours support
You should be proficient in:
- Customer Service
- PLC Troubleshooting Skills
- Equipment Troubleshooting
- Electrical Troubleshooting Skills
- Troubleshooting Skills
- Electrical Troubleshooting
- Maintenance and Repair Skills
- Field Service Readiness
- Equipment Diagnostics & Troubleshooting
- Mechanical Systems & Component Repair
- Equipment Repair & Maintenance
- Excellent Communication Skills
- Medical Device Field Service
Machines & technologies you'll use: