Forward Deployed Engineer (FDE)
About the Role
We are a seed/Series A B2B SaaS company building AI-powered automation for enterprise sales teams. Our platform integrates with CRMs and ERPs to eliminate manual work and improve sales efficiency. We are looking for a Forward Deployed Engineer (FDE) to sit at the intersection of engineering, AI, and enterprise operations — joining complex customer onboardings, building deep integrations, and shaping the product roadmap from the field.
What You'll Do
- Engage directly with enterprise customers to understand their workflows and system landscapes.
- Build and configure deep integrations with CRMs and ERPs including SAP Sales Cloud, Microsoft Dynamics, and Salesforce.
- Implement APIs, data flows, and automation logic to ensure reliable CRM/ERP data ingestion.
- Write Python scripts, craft complex AI prompts, and deliver custom solutions tailored to customer needs.
- Translate business workflows into agent logic, prompt configurations, and automation rules.
- Improve automation coverage and iterate on AI outputs based on real customer feedback.
- Identify recurring enterprise needs and help translate them into scalable product features.
- Work closely with Product and Engineering to upstream field solutions and shape the roadmap.
- Partner with Customer Success during onboardings and support Sales on technical feasibility.
- Operate independently on technical execution while keeping on-site stakeholders aligned.
What We're Looking For
- 1–3 years of hands-on engineering experience delivering enterprise integrations and automation.
- Educational background in Computer Science, Business Informatics, Industrial Engineering, or a related field from a top-tier technical university.
- Strong experience working with APIs and system integrations in enterprise CRM/ERP environments (SAP Sales Cloud, Salesforce, MS Dynamics).
- Solid Python skills; comfort working hands-on with production systems. SQL is a plus.
- Interest or experience with AI prompting, agent systems, and workflow automation.
- Ability to translate business requirements into concrete technical logic and scalable solutions.
- Proven ownership mindset with a preference for shipping working solutions.
- Enjoys bridging business and engineering — understanding how companies operate is a genuine interest.
- English at C2 level is required; German at C2 level is a strong plus.
- No visa sponsorship available.
Location
This is a full-time, on-site role based in Munich, Germany. You will work directly with enterprise customers and internal teams from our Munich office.