Do you lead from the sales floor and love elevating customer experiences?
If guiding a high‑energy optical boutique, shaping a winning team, and delivering personalized style and vision solutions sounds like your sweet spot, this role is for you.
Your Mission
Run daily operations end‑to‑end: opening/closing, staffing, scheduling, and floor coverage
Mentor sales associates and opticians—set goals, coach performance, and celebrate wins
Boost topline results through expert product knowledge, upselling, and consultative selling
Ensure every guest receives a bespoke experience from frame curation through final dispensing
Own inventory control, visual presentation, and on‑time replenishment to brand guidelines
Partner with the district or regional manager on hiring, reviews, and strategic planning
Handle service escalations with poise; resolve issues quickly and thoroughly
Safeguard compliance with optical standards, safety procedures, and company policies
What It Takes to Thrive
2+ years leading in retail (optical, fashion, or specialty preferred)
History of beating sales targets and driving KPIs
People‑first leader who develops and retains strong teams
Experience in optical dispensing, frame fitting, or close collaboration with licensed opticians is a plus
Top‑tier communication and relationship skills
Comfortable managing a metrics‑driven business
Open availability on weekends as needed
ABO Certified
Why You’ll Love It Here
Base pay plus performance‑based incentives
Medical, dental, and vision coverage
Employee eyewear discount
Advancement opportunities in a growing brand
A creative, design‑forward culture that celebrates individuality