JAK Travel Agency
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Remote Travel Advisor Support – Flexible & Fully Remote

  • Remote, Columbus, GA
  • 40,000 - 45,000 USD Annually

Join our growing team providing exceptional support to travelers. As a Remote Customer Support Specialist serving the Columbus, GA area, you will assist customers with inquiries, bookings and travel-related questions while delivering outstanding service from a home-based work environment.

Responsibilities:

  • Respond to customer inquiries via email, chat and phone in a timely and professional manner
  • Troubleshoot and resolve customer issues efficiently
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service processes

Qualifications:

  • Strong communication skills, both written and verbal
  • Customer-focused attitude and proven problem-solving abilities
  • Comfortable with remote work and commonly used technology tools
  • Previous customer service or travel industry experience is a plus

Benefits:

  • Fully remote role
  • Travel perks and travel-related incentives
  • Flexible schedule
  • Opportunities for growth and development
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