Dutch Customer Service Agent – Entry Level

Working Arrangement: Remote role (work must be performed from Greece)
Relocation: Required – paid relocation package provided
Contract Type: Full-time
Languages: Dutch (fluent)

Role Information

For an international customer support operation, our client is recruiting Dutch-speaking Customer Service Agents. This entry-level position offers the opportunity to work remotely while being based in Greece and includes a paid relocation package to support the move.

Your Responsibilities

• Assist customers in Dutch via phone, email, and digital support channels

• Provide clear and accurate information regarding services or products

• Resolve customer requests by following established procedures

• Register customer interactions and outcomes in internal systems

• Work in line with quality standards and performance targets

• Refer complex or unresolved cases to the appropriate support level

Profile Requirements

• Fluent Dutch, both spoken and written

• Good working knowledge of English (level B2)

• No previous customer service experience required; training is provided

• Confident user of computers and digital tools

• Clear communication style and a solution-oriented mindset

• Ability to work independently in a remote environment

• Willingness to relocate and live in Greece

What Is Offered

• Full-time employment contract

• Paid training and onboarding

• Remote work setup from Greece

• Paid relocation package

• Employment benefits in accordance with local labor regulations

Equal Opportunity

All qualified candidates will be considered regardless of background, in line with equal employment principles.