JAK Travel Agency
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Remote Travel Advisor Support – Flexible & Fully Remote

  • Remote, Orlando, United States
  • 40,000 - 47,000 USD Annually

Join a growing team providing exceptional support to travelers. As a remote Customer Support Specialist serving the Orlando, FL area, you will assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from your home within the Eastern Time zone.

Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Troubleshoot and resolve customer issues efficiently.
  • Maintain accurate records of customer interactions and case details.
  • Collaborate with team members to identify and implement improvements to service processes.

Qualifications:

  • Strong written and verbal communication skills.
  • Customer-focused attitude with strong problem-solving abilities.
  • Comfortable working remotely and using common technology and communication tools.
  • Previous customer service or travel industry experience is a plus.

Benefits:

  • Fully remote role accommodating work from Orlando and surrounding areas.
  • Travel-related perks and incentives.
  • Flexible schedule.
  • Opportunities for professional growth and development.
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