Remote Travel Advisor Support – Flexible & Fully Remote

Join a growing team providing exceptional support to travelers. As a remote Customer Support Specialist serving the Orlando, FL area, you will assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from your home within the Eastern Time zone.

Responsibilities:

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Troubleshoot and resolve customer issues efficiently.
• Maintain accurate records of customer interactions and case details.
• Collaborate with team members to identify and implement improvements to service processes.

Qualifications:

• Strong written and verbal communication skills.
• Customer-focused attitude with strong problem-solving abilities.
• Comfortable working remotely and using common technology and communication tools.
• Previous customer service or travel industry experience is a plus.

Benefits:

• Fully remote role accommodating work from Orlando and surrounding areas.
• Travel-related perks and incentives.
• Flexible schedule.
• Opportunities for professional growth and development.