Novolex Corporate
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Carton Packaging Equipment Support Specialist

  • Lake Forest, IL
  • 95,000 - 158,000 USD Annually

Travel/Remote: You’ll service Eastern Canada, spanning Saskatchewan to New Brunswick.

Why this role matters

When a beverage line slows, every minute counts. In this role, you are the expert who arrives, assesses, and restores optimal performance—keeping cartons flowing and customers confident.

What you’ll tackle

  1. Provide on‑site technical service and support for beverage carton operations.
  2. Conduct daily customer visits to review carton condition and machine performance.
  3. Inspect equipment, diagnose issues, and implement adjustments or repairs.
  4. Train operators and plant personnel on carton handling and machine operation to build capability.
  5. Advise on the full range of company offerings to address customer needs.
  6. Plan, conduct, and control assigned service activities to deliver timely support while meeting utilization and productivity objectives.

How you’ll work with others

Clear, proactive communication with customers, management, and internal departments is central to ensuring satisfaction and alignment.

Grow your craft—safely

  • Develop your skills and competencies continually to achieve business and personal development goals.
  • Operate with a safety‑first mindset in environments not directly controlled by you.

Compliance in action

· Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning.

What you’ll need

  • Mechanical Troubleshooting Skills
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