Polish Customer Service Agent – Entry Level

Work Type: Remote (role performed from Greece)
Relocation: Mandatory – paid relocation package offered
Employment Type: Full-time
Languages: Polish (fluent)

Job Summary

Our client is recruiting Polish-speaking Customer Service Agents for a customer support position carried out remotely from Greece. The role is suitable for entry-level candidates and requires relocation to Greece prior to the start date.

Responsibilities

• Provide customer support in Polish using phone, email, and digital channels

• Handle customer requests and questions in line with defined procedures

• Deliver accurate and timely information regarding services or products

• Record interactions and resolutions in internal systems

• Follow quality standards and operational guidelines

• Escalate cases that cannot be resolved at first level

Requirements

• Fluent spoken and written Polish

• Good command of English (level B2)

• No previous customer service experience required

• Basic computer skills and ability to work with multiple tools

• Good communication skills and attention to detail

• Ability to work independently in a remote setup

• Willingness to relocate and live in Greece

Employment Conditions

• Full-time employment contract

• Paid training and onboarding

• Remote working model from Greece

• Paid relocation package

• Benefits in accordance with local labor legislation

Equal Opportunity

Applications are assessed based on qualifications and role requirements only. All qualified candidates are encouraged to apply.