Why LiftOne
- Family-owned for three generations—built on trust, integrity, and service.
- We fuel America’s supply chain with smart people, strong facilities, and innovative tech.
- Private, stable, and values-driven—with room for you to grow.
Your Mission
Own the aftermarket parts business at the branch. Elevate customer service levels, hit budget targets, and lead a high-performing team.
What You’ll Do
- Ensure parts quotes get same-day follow-up—every afternoon on quotes issued that day.
- Train all parts staff on product knowledge and how our company creates value.
- Launch follow-up marketing programs for items like pallet jacks and electric walkies.
- Build competitive programs targeting users of other truck brands to sell Unisource and alternative parts at sharp pricing.
- Equip the road service force to sell targeted lift truck parts and allied products.
- Review stock orders for non-Hyster lines (Ottawa, Linde, CAT, TVH, etc.).
- Track daily management reports and act on insights.
- Control obsolescence and manage consignment inventories.
- Research and process customer orders; file parts warranties.
- Process vendor returns and credits; fulfill service department parts requests.
- Run physical inventory counts and audits; approve invoices.
- Conduct annual performance reviews for parts sales representatives.
- Recruit and train new parts sales representatives across all parts operations.
- Maintain accurate records of on-hand stock and parts issued to customers.
- Oversee technicians’ truck stock replenishment.
- Prepare the annual parts budget.
- Take on other duties as assigned.
Supervision: This role carries supervisory responsibilities for parts team members.
What You Need
- Ability to consistently perform all essential functions to standard.
- Strong sales enablement, inventory control, and reporting skills.
Education/Experience: Associate’s degree from a two-year college or university; or 1–2 years of related experience/training; or an equivalent combination.
Tech: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Physical & Environmental Snapshot
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
- Regular standing and walking; frequent sitting.
- Use of hands for handling/feeling; reaching with arms; speaking and hearing.
- Ability to frequently lift, carry, push, or pull up to 25 lbs.
- Vision: close, distance, peripheral, depth perception, and focus adjustment.
Work Environment
- Possible exposure to moving mechanical parts and equipment.
- Occasional heights; fumes/airborne particles; outdoor weather; vibration.
- At times: wet/humid conditions; chemicals; extreme cold/heat; electrical risk.
- Noise levels may occasionally be loud.
Grow Your Career
LiftOne offers competitive pay, comprehensive benefits, and advancement in a people-first culture. Make an impact on customers, community, and company.
We are an Equal Opportunity Employer
We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.