Analytical Instrumentation Field Service Specialist (Midwest)

A day in this role: You leave home in the morning, toolkit and laptop ready, and arrive at a customer’s lab to bring a critical instrument back online. By mid-day, you’re installing an upgrade kit that boosts throughput. In the afternoon, you walk a new user through software basics and best maintenance practices. Tomorrow, you’ll be in another facility—sometimes in Indiana, other times Illinois, Ohio, or Kentucky—helping scientists, engineers, and metallographers keep their workflows moving.

About LECO

For over 80 years, LECO has designed and built world-class laboratory instruments used nationwide and around the world. Based in St. Joseph, Michigan, we’re a family-owned company committed to long-term stability, trust, and shared success.

Schedule and Travel

• Full-time, remote, salaried position with regular travel
• Majority of time spent at customer sites; travel up to 5 days per week, with additional travel as needed
• Primary territory: Indiana, Illinois, Ohio, and Kentucky; occasional trips to nearby regions
• Ideal home base: near Indianapolis, IN

Signing bonus: This position offers a $5,000 signing bonus.

What you’ll do

• Perform preventive and general maintenance, diagnose issues, execute repairs, and implement corrective actions on analytical and metallographic instruments
• Install new instruments as well as updates and factory upgrade kits
• Deliver user training on theory, operation, software workflows, and care/maintenance
• Complete all service activities in accordance with LECO’s ISO accreditation
• Build and maintain strong customer relationships as a trusted, customer-facing representative

What sets you up for success

• Self-starter with excellent written and verbal communication
• Professional presence; follows site-specific and safety requirements without exception
• Organized and detail-focused, able to manage parts, documentation, and scheduling
• Willing to travel daily with up to four overnight hotel stays per week (Monday – Friday)
• Valid driver’s license with a clean driving record
• Should have a personal credit card, or the ability to obtain one
• Mechanical aptitude and familiarity with AC/DC electronics—or the ability to learn quickly
• Chemistry or military background is a plus

Training and Development

• Initial instrumentation training at LECO headquarters in St. Joseph, MI for approximately 3–5 months
• Field mentorship with experienced Field Service Engineers across the U.S.
• Annual service training at LECO headquarters to keep skills current

Education/Certifications

• Two-year technical degree or trade school
• Prior military service with technical training
• Equivalent technical work experience or training

Preferred Technical Strengths

• Electrical Schematics
• Machine Building/Assembling
• Electrical Installation
• Electrical / Electronic Systems
• Field Service Readiness
• Industrial Electrical Systems

Compliance

• Pass a background check and substance abuse screenings
• Must be authorized to work in the US without restriction

EOE M/F/VET/Disability