Home Appliance Diagnostics & Repair Specialist

Could this be you?

You know your way around household machines and enjoy helping people get back to their routines. As our Home Appliance Diagnostics & Repair Specialist in Richmond, VA, you’ll turn breakdowns into solutions—quickly, safely, and with a smile.

What you’ll fix

• Refrigerators and freezers
• Washing machines and dryers
• Ovens, ranges, and cooktops
• Dishwashers

What you’ll do

• Diagnose faults and pinpoint the right repair path for a variety of brands and models.
• Complete repairs and routine maintenance that restore performance and reliability.
• Walk customers through findings, options, and pricing; provide written estimates.
• Capture detailed service notes: work performed, parts installed, and customer interactions.
• Follow up on open service calls to ensure resolution and satisfaction.
• Work safely and neatly inside customers’ homes.
• Keep up with new appliance technologies, parts, and repair methods.

What you bring

• High school diploma or equivalent; trade training a plus.
• Hands-on experience in appliance repair or a closely related field.
• Diagnostic savvy and practical problem-solving skills.
• Clear, friendly communication and a customer-first mindset.
• Ability to plan your day, work independently, and hit deadlines.
• Valid driver’s license and reliable transportation.
• Knowledge of safety protocols for residential service work.

Where and how you’ll work

Field role based near Richmond, VA. Expect day travel to customer sites with most nights spent at home.