Industrial Control Center Operations Lead

About the Role

As the Industrial Control Center Operations Lead, you will be the point person in our control room, ensuring plant equipment and processes run safely, efficiently, and according to procedure. Reporting to the Production Supervisor, you’ll oversee real-time operations, coordinate responses to changing conditions, and keep the operation aligned with production plans and standards.

A Day in the Life

Start of Shift

• Review dashboards, alarm histories, and previous shift logs.
• Use up-to-date knowledge of assigned processes and equipment to plan and sequence work and production for the shift.
• Align with the Production Supervisor and teammates on priorities and safety considerations.

During the Shift

• Continuously watch multiple HMI interfaces and control panels to verify systems run within targets and established SOPs.
• Adjust setpoints, parameters, and process settings in line with operating procedures to sustain optimal performance and compliance.
• Respond immediately to alarms, alerts, or abnormal conditions; stabilize systems, mitigate risk, and minimize downtime.
• Conduct routine equipment checks, inspections, and preventative tasks to keep assets in reliable, working condition.
• Diagnose and resolve technical and operational issues across control systems, material handling, and thermal/process operations.
• Maintain detailed, accurate records—operational data, equipment status, incidents—and promptly communicate deviations to supervisors and stakeholders.
• Collaborate closely with production, maintenance, and other departments to coordinate activities and share critical information.

Continuous Improvement

• Spot reliability gaps and performance opportunities; recommend changes that enhance uptime, throughput, and stability.
• Support Lean practices and drive measurable process improvements.

End of Shift

• Compile reports, document actions taken, and hand off clear status updates.
• Perform other related tasks as requested by plant management.

What You Bring

• Hands-on troubleshooting background with production equipment or process systems, including reading system data, interpreting alarms, and making on-the-fly HMI adjustments. Experience may come from operator-led positions, process technician roles, maintenance-adjacent work, or similar manufacturing posts.
• Track record of succeeding in a fast-paced, high-performance manufacturing environment.
• Comfort managing multiple, complex priorities under consistent pressure.
• Ability to motivate others, communicate clearly, and champion continuous improvement.
• Strong analytical thinking and problem-solving ability.
• Effective written and verbal communication skills.
• Solid organization, planning, and administrative capabilities.
• High energy with a strong sense of urgency and pace.
• Exceptional troubleshooting aptitude.

Qualifications

• Proven troubleshooting experience in a manufacturing or process setting, resolving equipment, process, or system issues (e.g., control systems, HMI-based platforms, material flow, thermal/processing challenges).
• Lean Manufacturing experience.
• Ability to monitor multiple systems at once, interpret complex data, and make sound, rapid decisions under pressure.

Education

Associate’s or Bachelor’s degree in a related field preferred, and/or substantial relevant experience in a control room or compounding facility.