HVAC-R Commercial Refrigeration Service Specialist

A day in the life

Based in Buffalo, NY, you start your morning reviewing scheduled service calls and installation projects. First up might be a downed walk-in cooler where you methodically isolate faults, swap components, and get the customer back online with minimal downtime. Midday, you pivot to a preventative maintenance route—verifying pressures and temperatures, inspecting electrical connections, calibrating controls, and documenting findings. In the afternoon, you collaborate with teammates on a planned equipment install, wrap up detailed service notes, and speak with clients about system performance and recommendations. Throughout, you’re the steady hand customers rely on—organized, safety-minded, and clear in your communication.

What you’ll do

• Install, commission, and service commercial refrigeration equipment and supporting components.
• Diagnose mechanical, electrical, and control issues; perform timely repairs to limit customer disruption.
• Conduct routine inspections and preventative maintenance to boost reliability and efficiency.
• Coordinate with dispatch and fellow technicians to complete work orders and projects on schedule.
• Capture accurate service notes, parts used, and repair history.
• Deliver professional, customer-centered communication on-site and after service.
• Keep current with new refrigeration technologies, tools, and best practices.

What you bring

• High school diploma or equivalent; technical training or certification in refrigeration is a plus.
• Hands-on experience as a refrigeration technician or closely related role.
• Solid grasp of refrigeration cycles, electrical systems, and HVAC fundamentals.
• Ability to interpret schematics, wiring diagrams, and technical manuals.
• Strong troubleshooting approach and meticulous attention to detail.
• Valid driver’s license with a clean driving record.
• Clear communicator with a service-first mindset.

Proficiency and equipment

• Proficient with: HVAC/R Systems
• Technologies you may work with: Material Handling Systems, HVAC Systems, Refrigeration/Cooling Systems

Location

Buffalo, NY