Inside Sales Representative

Inbound Call Center Sales Representative – Final Expense Division

We are expanding our Final Expense division and are hiring 2 motivated Inbound Call Center Sales Representatives.

This role is ideal for someone who enjoys talking with customers, identifying their needs, and confidently closing sales over the phone.

You will be speaking with business customers who are already interested in our products and services. Your responsibility is to guide them through the purchasing process and help them choose the best solution.

Important:
This is a sales-focused position. While you will provide excellent customer service, the primary goal of the role is to convert inbound inquiries into completed sales.

No cold calling. No outbound dialing. All calls are inbound from interested prospects.

What You’ll Be Responsible For

• Answering inbound calls from business customers who have already expressed interest

• Asking the right questions to quickly understand customer needs

• Presenting the most appropriate product or service solution

• Confidently guiding customers toward a purchasing decision

• Closing sales over the phone

• Delivering a professional and positive customer experience

• Documenting conversations and completed orders accurately

What Makes Someone Successful in This Role

• Strong communication and listening skills

• Comfortable with phone-based sales and closing deals

• Confident, persuasive, and professional phone presence

• Ability to follow a structured sales script while sounding natural

• Goal-oriented and motivated by performance

• Coachable and eager to improve sales skills

• Prior sales or customer service experience is helpful but not required

Why Sales Professionals Like This Position

• Inbound leads only — no cold calling

• Customers are already interested when they call

• Structured training and proven sales process

• Full-time, stable position

• Opportunity to earn more based on performance

• Supportive management and team environment

Schedule

Full-time position
Set schedule (details provided during the interview)

Apply Today

If you enjoy helping customers, building trust quickly, and closing sales over the phone, we want to speak with you.

We are actively interviewing and hiring immediately.