Remote Customer Support Associate – Travel Services

Join JAK Travel Agency as a remote Customer Support Associate supporting clients from Warrenville, South Carolina and the surrounding Eastern Time Zone. In this role you will help clients plan memorable trips, answer questions, and provide professional, friendly guidance from a home-based setting. The position offers flexible hours and is suitable for entry-level candidates seeking experience in client services and the travel industry.

• Responsibilities:
  • Respond promptly to client inquiries via email, phone, or chat
  • Assist clients with travel planning, itineraries, and general questions
  • Maintain accurate and organized client records
  • Provide professional, friendly, and helpful support
  • Collaborate with the team to ensure high-quality service
• Qualifications:
  • Excellent written and verbal communication skills
  • Comfortable working independently in a remote environment
  • Detail-oriented and organized
  • Interest in travel or customer support
  • Previous experience is a plus but not required
  • Basic computer and internet skills
• Why Join Us:
  • Fully remote role with a flexible schedule
  • Entry-level friendly; opportunity to gain experience in client support and travel services
  • Supportive and collaborative team environment