Client Delivery & Operations Lead South Africa

Before completing the application, please watch this short Loom video from Tom, founder of Drop Zero Digital / Flux & Fury: https://www.loom.com/share/46d95482d5234a2bbc21ac536a899502 In the video, Tom explains more about the role, what he is looking for, and how this position fits into the business. If after watching you feel the role is a strong fit, please continue with the application questions below. Have you watched the video and reviewed the information provided?

Yes

No

Name

Email

CV/Resume

Country of Residence

Are you available to work in Central European Time (CET)?

Yes

No

Are you available for full-time hours (165-172 hours/month) (and yes, sometimes we might need more... just sometimes)?

Yes

No

This role offers a monthly salary of $1,500 – $2,000 USD depending on experience. Are you comfortable with this salary range?

Yes

No

Are you comfortable using time-tracking software (e.g., Hubstaff) during work hours?

Yes

No

Are you willing to complete a short, unpaid skills assessment as part of the hiring process?

Yes

No

Are you comfortable managing client relationships and coordinating marketing campaigns across multiple channels (e.g., email marketing, creative production, paid ads, etc.)?

Yes

No

How many years of professional experience do you have managing marketing projects, client accounts, or operational workflows in a marketing agency, startup, or service-based business?

Briefly describe one marketing project, campaign, or operational improvement that you personally coordinated or managed. What was the goal, what steps did you take, and what was the outcome?

In previous roles, were you primarily responsible for executing tasks assigned by others, or did you take ownership of projects and make decisions independently? Please explain briefly.

Describe the job in your career that is most relevant to this role with a Monday–Friday breakdown of the main tasks you typically performed (or perform). If your tasks are/were similar each day, you may describe one typical day instead. Please focus on one single role only — the one you believe is most relevant to this position.

What was the job title of the above role mentioned so we can match it to your CV?

Please record a short Loom video (max 3 minutes) introducing yourself and explaining why you would be a strong fit for this role. Your camera must be on so that we can see you, and record only from a laptop or desktop (no mobile recordings). This must be a new Loom created specifically for this application, and you must include the phrase “Scaling an Empire” naturally in your video (because that's what we're doing!). Only Loom links are accepted, and applications without a valid Loom will not be considered.

By selecting this option, you confirm that all information provided is true and accurate. Any misrepresentation may result in the disqualification of your application or termination of employment.

Yes