Czech Customer Service Agent – Entry Level

Work Model: Remote (position to be carried out from Greece)
Relocation: Required – paid relocation package available
Employment Type: Full-time
Languages Required: Czech (fluent)

Role Summary

Our client is seeking Czech-speaking Customer Service Agents for a remote customer support function. This role is suitable for entry-level candidates and requires relocation to Greece before the start date.

Main Responsibilities

• Support customers in Czech via phone, email, and online communication tools

• Respond to inquiries related to services or products following defined processes

• Resolve customer concerns in a timely and accurate manner

• Record interactions and solutions in internal case management systems

• Maintain service quality standards and operational guidelines

• Escalate issues that require further review or specialized support

Candidate Requirements

• Fluent written and spoken Czech

• Good command of English (level B2)

• No previous customer service experience required

• Basic computer skills and ability to adapt to new systems

• Clear communication skills and problem-solving ability

• Capacity to work independently in a remote environment

• Willingness to relocate and reside in Greece

Employment Details

• Full-time employment contract

• Paid onboarding and training

• Remote working arrangement based in Greece

• Paid relocation package

• Employment benefits in line with local labor legislation

Equal Opportunity

All applicants will be considered based on their qualifications and suitability for the role.