Join our growing team providing exceptional support to travelers. This remote role involves assisting customers with inquiries, bookings, and travel-related questions while delivering outstanding service from the comfort of your home. The position is suitable for candidates located in Lexington, KY and the surrounding region.
Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Troubleshoot and resolve customer issues efficiently
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service processes
Qualifications:
- Strong communication skills, both written and verbal
- Customer-focused attitude and strong problem-solving abilities
- Comfortable with remote work and common technology tools
- Previous customer service or travel-industry experience is a plus
Benefits:
- Fully remote role
- Travel-related perks and incentives
- Flexible schedule
- Opportunities for growth and development