Level 1 Vending & ATM Field Service Engineer
Location: Dallas, TX
Position Type: Full-time
Travel: Local and regional field travel required
Salary: $24/hr - $30/hr
Start Date: ASAP
Position Summary:
My client is seeking a hands-on Level 1 Vending & ATM Field Service Engineer to install, maintain and repair automated kiosks, vending machines, smart lockers and related peripherals.
This is an entry-level field-service position suited to someone with strong electromechanical aptitude, basic IT knowledge and experience supporting vending machines, ATMs, kiosks, POS equipment or similar self-service technology.
Key Responsibilities
•Install and commission kiosks, vending machines and smart-locker systems.
•Perform preventive maintenance, inspections, cleaning and functional testing.
•Diagnose basic electrical, mechanical, electronic and connectivity faults.
•Replace power supplies, wiring, motors, sensors, switches, relays, locks and mechanical assemblies.
•Troubleshoot touchscreens, card readers, bill acceptors, printers, scanners and other peripherals.
•Test low-voltage circuits using multimeters and diagnostic equipment.
•Resolve basic Windows, application, network and communication issues.
•Configure Ethernet, Wi-Fi and cellular connections.
•Support remote diagnostics and follow troubleshooting procedures provided by senior engineers.
•Escalate complex software, controls or hardware failures with clear technical information.
•Complete service tickets, inspection reports and parts documentation.
•Maintain vehicle stock, tools and replacement components.
•Communicate arrival times, repair status and next steps to customers.
•Train customers on basic equipment operation and first-line troubleshooting.
•Follow electrical safety, food-safety and site-specific procedures.
•Participate in an on-call rotation and occasional overnight travel.
*Required Qualifications:
*•High school diploma or GED.
•One or more years of technical, maintenance, field-service or equipment-repair experience.
•Basic electrical and mechanical troubleshooting ability.
•Comfortable using hand tools, power tools and a digital multimeter.
•Basic understanding of computers, operating systems and networking.
•Ability to read wiring diagrams, service manuals and technical instructions.
•Strong customer-service and communication skills.
•Valid driver’s licence and acceptable driving record.
•Ability to work independently and manage multiple service calls.
•Willingness to travel and work occasional evenings or weekends.
*Preferred Experience:
*•Vending machines, ATMs, kiosks, smart lockers or POS systems.
•Payment terminals, card readers, bill acceptors and receipt printers.
•Touchscreens, PCs, control boards, sensors and low-voltage wiring.
•TCP/IP, Ethernet, Wi-Fi, cellular communications and remote monitoring.
•Refrigerated, frozen or heated vending equipment.
•Foodservice equipment, refrigeration or temperature-control systems.
•Equipment installation, commissioning and customer training.
•Field-service ticketing or inventory-management software.