Technical Sales Manager

Job Title: Technical Sales Manager
Location: Remote (UK-based only, with travel to Leatherhead 1–2 times per month)
Salary: Competitive and negotiable based on experience
Contract Type: Full-time, Permanent
Hours: 37.5 hours per week, Monday to Friday

About the Role

Cara Technology is a global leader in flavour, sensory science, and technical training. We work with some of the world’s most recognised brands in the beverage, brewing, and food manufacturing industries, helping them deliver flavour-consistent, high-quality products.

We are seeking an experienced and technically minded Technical Sales Manager to lead our global technical sales function. This role is ideal for someone with a background in sensory science, brewing, or food and beverage manufacturing (particularly in quality or production roles), who can confidently lead a technical sales team, manage key multinational accounts, and work collaboratively with internal teams.

This role is fully remote, but you must be UK-based and able to travel to our Leatherhead office 1–2 times per month to connect with our internal teams across production, logistics, finance, and customer support.

Key Responsibilities

Team Leadership and Management

• Lead and manage a team of four direct reports within the technical sales team

• Provide coaching, support, and performance management to team members

• Promote a collaborative, high-performance culture

Account Management

• Build and maintain strong relationships with multinational clients across food, beverage, brewing, and FMCG sectors

• Work directly with client-side technical, QA, production, and R&D teams

• Act as the senior point of contact for customer queries, resolving complex issues and ensuring high levels of service

Sales Operations and Business Development

• Own the full sales process from lead generation to onboarding and post-sales support

• Develop and deliver tailored proposals and service packages in line with pricing and margin objectives

• Identify and evaluate new commercial opportunities, including new markets and service offerings

• Attend international client visits and trade events (2–4 trips per year)

Cross-Functional Collaboration

• Work closely with logistics, production, accounts, and customer support to ensure smooth service delivery

• Provide input into sales strategy, forecasting, and revenue planning alongside the Sales & Marketing Director

• Attend in-person team meetings in the Leatherhead office regularly to maintain visibility and alignment

Essential Experience and Technical Requirements

• Strong background in sensory science, brewing, or food & beverage manufacturing, particularly in quality, lab, or production roles

• Practical understanding of QA/QC systems, sensory evaluation, and flavour profiling

• Experience in technical sales, account management, or customer-facing technical roles

• Prior experience managing or mentoring a technical team

• Ability to engage confidently with technical stakeholders, including brewers, laboratory managers, and QA leads

• Highly organised, commercially aware, and comfortable managing multiple priorities

• Excellent verbal and written communication skills

Desirable Qualifications and Experience

• Degree in food science, brewing, chemistry, or a related technical field

• Experience delivering technical training or onboarding

• Familiarity with international sales or working with global clients

What We Offer

• Competitive and negotiable salary, based on experience

• 26 days annual leave plus UK bank holidays

• Company pension scheme

• Sick leave, parental leave, and bereavement leave

• Flexible working and remote-first culture

• Support for continued professional development, including funded professional memberships

• Opportunities for international travel and client engagement

How to Apply

Please submit your CV and a short cover message outlining your relevant experience and interest in the role. We are reviewing applications on a rolling basis and encourage early submissions.