Head of Sales

About the Role

A fast-growing, Series A B2B SaaS company in the business communication space is looking for a Head of Sales to lead and scale its inbound sales organisation across multiple international markets. You will own end-to-end performance of a ~25-person sales team, drive the strategic transition from an SMB-focused model to a scalable mid-market setup, and work cross-functionally to accelerate revenue and customer growth. This is a high-impact leadership role based full-time on-site in Berlin.

What You'll Do

• Own end-to-end responsibility for the inbound sales organisation across multiple markets.
• Lead, coach, and develop a team of around 25 Sales Managers using a data-driven approach.
• Drive the strategic and operational transition from SMB-focused selling to a scalable Mid-Market model.
• Monitor pipeline, forecasts, conversion rates, and deal cycles daily — and translate insights into concrete actions.
• Prioritise and support strategically important deals through to closing.
• Challenge and optimise existing processes, funnel structures, and implement scalable standards.
• Collaborate closely with Marketing, RevOps, and Customer Success to steer holistic growth.
• Set measurable, performance-focused targets and hold the team accountable to them.
• Oversee inbound sales, outbound, partnerships, and expansion efforts.

What We're Looking For

• 5+ years of B2B SaaS sales leadership experience, with a proven track record of delivering scalable inbound funnels across SMB and Mid-Market segments in multiple markets.
• Demonstrated ability to design, document, and scale sales processes, structures, and funnels in a B2B SaaS environment.
• Experience leading and developing large sales teams (~25 people) across multiple markets.
• Strong analytical and structured decision-making skills; comfortable working with pipeline data, forecasts, conversion rates, and deal cycle metrics.
• Experience with new market expansion, ideally including the DACH region (Germany, Austria, Switzerland).
• Hands-on and pragmatic, yet strategically oriented — able to execute daily while pursuing long-term goals.
• Strong ownership mentality with a proactive, entrepreneurial mindset.
• Fluent German (B2+ level) and strong written and spoken English — both are required.
• Experience collaborating cross-functionally with Marketing, RevOps, and Customer Success teams.
• Familiarity with CRM and analytics tools to track performance and forecast results.

Nice to Have

• Background in omnichannel messaging, customer communication, or adjacent SaaS verticals.
• Experience at companies such as Intercom, Front, Trengo, respond.io, or similar platforms.
• Prior exposure to a high-growth startup environment at a similar scale.

Location & Work Arrangement

This role is based on-site, full-time in Berlin, Germany. Candidates must be available to work from the Berlin office. Visa sponsorship is not available for this position.