Member Support Specialist

Remote

Resume/CV *

Attach

Cover letter

First name

Last name

What do you prefer we call you?

In which country and time zone are you based?

Which of the two Member Support Specialist roles are you most interested in?

Member Support Specialist (ROR focus)

Member Support Specialist

Equal interest in both roles

Just to confirm eligibility: Are you legally authorized to work full-time in your country of residence?

Required. Does your home time zone allow you to work with colleagues between 2 pm and 5 pm UTC on some days to ensure overlap with the rest of the team?

Yes

Preferred but not required. Do you have remote working experience?

Yes

Preferred but not required. Do you have knowledge of scholarly communications?

Preferred but not required. Do you have any experience working with iPaaS platforms like Workato, Zapier or Make?

Preferred but not required. Do you have customer service experience using an online help desk tool?

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