Quality Manager for BRCGS Compliance

Key Responsibilities:

• Promote ongoing enhancements in Food Safety and Quality Assurance by aiding the bakery team's objectives and key performance indicators (KPIs).
• Establish realistic yet challenging performance targets for microbiological standards, foreign material control, regulatory adherence, and Food Safety Plan initiatives.
• Oversee the recruitment, motivation, and training of food safety and quality assurance staff to ensure effective management of all roles.
• Conduct regular performance reviews with Human Resources and provide timely evaluations for direct reports, along with recommendations for professional development.
• Implement and refine standardized food safety and quality assurance policies, including Good Manufacturing Practices (GMPs), Hazard Analysis and Risk-Based Preventive Controls (HARPC), and Integrated Management System (AIMS).
• Maintain food safety and quality documentation in ETQ and develop strategies for business improvement.
• Clearly communicate Quality and Food Safety goals to bakery management and operational teams.
• Provide necessary training to bakery and Central Service staff on quality, food safety, and basic hygiene practices.
• Review and ensure effective completion of root cause analyses and corrective actions for all nonconformances at the bakery level and those reported by customers.
• Assist bakery management in addressing food safety and quality issues, implementing effective root cause analysis, and corrective actions to prevent future occurrences.
• Verify the ongoing completion of sensory evaluations of finished products and identify quality improvement opportunities for bakery teams.
• Conduct independent food safety, GMP, and hygiene gap assessments in bakeries, distribution centers, and supplier sites as required.
• Monitor and manage bakery FSQA budgets in collaboration with bakery controllers.
• Support preparation for and lead customer and third-party audits as necessary.
• Guide bakeries in implementing AIMS programs and ensuring ETQ compliance.
• Ensure completion of bakery FSQA Compliance Calendars.
• Assist in updating and continuously reviewing existing Food Safety Plans to align with current GMP practices and preventive controls.
• Support bakery Food Safety (HARPC) teams in assessing and implementing controls for various hazards to food safety.
• Ensure effective execution of the Bakeries Recall and Traceability Program.
• Understand and lead compliance with applicable food regulations at all levels, guiding bakery teams in regulatory interactions.
• Implement and lead adherence to the Global Food Safety Initiative (GFSI) Standard (e.g., BRC), assisting in recertification and audit preparations.
• Regularly engage with key customers to enhance the company's reputation as a reliable supplier of quality foods.
• Ensure bakery teams thoroughly investigate customer complaints through root cause analysis, corrective actions, and preventive measures.