JAK Travel Agency
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Remote Travel Advisor Support – Flexible & Fully Remote

  • Remote, Los Angeles, CA
  • 66,000 - 78,000 USD Annually

Join our growing team providing exceptional support to travelers. This is a fully remote position serving customers across the United States; candidates located in the Los Angeles area (Pacific Time) are encouraged to apply. As a Remote Customer Support Specialist, you will assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from a home-based environment.

  • Responsibilities:
    • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
    • Troubleshoot and resolve customer issues efficiently.
    • Maintain accurate records of customer interactions.
    • Collaborate with team members to improve service processes.
  • Qualifications:
    • Strong communication skills, both written and verbal.
    • Customer-focused attitude and strong problem-solving abilities.
    • Comfortable with remote work and common technology tools.
    • Previous customer service or travel industry experience is a plus.
  • Benefits:
    • Fully remote role.
    • Travel-related perks and incentives.
    • Flexible schedule.
    • Opportunities for growth and development.
Apply
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