German-Speaking Customer Support Agent – Automotive Sector (Entry Level, Greece)

Location: Remote from Greece (relocation required)
Employment Type: Full-time
Languages Required: German (fluent), English (working proficiency)
Industry: Automotive Support Services

Position Overview

Our client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team.

This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.

Key Responsibilities

• Provide customer assistance in German via phone, email, and digital communication channels

• Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions

• Follow established procedures and service guidelines to ensure accurate and consistent support

• Document interactions and case details in internal systems

• Maintain quality standards and comply with operational requirements

• Escalate technical or complex matters to specialized teams when necessary

Candidate Requirements

• Fluent written and spoken German

• Good command of English (level B2)

• Strong communication and problem-solving skills

• Basic IT skills and ability to navigate support systems

• Willingness to relocate and reside in Greece

Employment Conditions

• Full-time employment contract

• Structured on boarding and paid training

• Relocation support package

• Benefits in accordance with local labor legislation

Equal Opportunity Statement

All applications will be assessed based on qualifications and role-related criteria.