Strategic Planning and Quality Consultant

Job Summary

The Strategic Planning and Quality Consultant will provide expert advisory and implementation support in the areas of strategic planning, quality management, standards, and institutional performance measurement. The role is aimed at strengthening institutional effectiveness, enhancing service efficiency, and ensuring full alignment with international best practices and accreditation requirements. The Consultant will work closely with the client’s leadership and technical teams to develop, implement, and sustain robust planning, quality, and performance management frameworks.

Key Objectives

• Enhance institutional performance and governance through structured strategic planning and quality frameworks.

• Establish sustainable performance measurement systems aligned with organizational objectives and global standards.

• Support accreditation, quality assurance, and institutional excellence initiatives.

• Build internal capacity and transfer knowledge to ensure long-term institutional sustainability.

Key Roles and Responsibilities

Strategic Planning and Institutional Development

• Lead the development, review, and updating of institutional strategic and operational plans in alignment with the organization’s mandate, vision, and national priorities.

• Ensure strategic and operational plans are aligned with international standards and best practices.

• Translate strategic objectives into actionable initiatives, performance targets, and implementation roadmaps.

Performance Management and Measurement

• Design and implement comprehensive institutional performance measurement frameworks.

• Develop key performance indicators (KPIs) aligned with strategic objectives, service delivery outcomes, and institutional priorities.

• Establish mechanisms for monitoring, evaluating, and reporting on institutional performance.

• Provide analytical insights and performance reports to support evidence-based decision-making.

Quality Management and Accreditation

• Review, develop, and enhance institutional policies, procedures, and operational manuals to ensure compliance with quality standards and accreditation requirements.

• Support institutional accreditation and quality assurance processes, including gap analysis, documentation, and readiness assessments.

• Ensure alignment with recognized quality frameworks and standards (e.g., ISO, excellence models, or equivalent).

Capacity Building and Knowledge Transfer

• Build institutional capacity by enhancing employee competencies in strategic planning, quality management, and performance measurement.

• Design and deliver training programs, workshops, and coaching sessions for staff at various levels.

• Promote a culture of continuous improvement, quality, and institutional excellence.

Advisory and Stakeholder Support

• Provide expert advisory support to leadership and key stakeholders on planning, quality, and performance-related matters.

• Support change management initiatives related to strategy execution, quality improvement, and performance optimization.

• Ensure confidentiality and integrity of all data, reports, and institutional information.

Key Deliverables

• Approved institutional strategic and operational plans.

• A comprehensive and documented institutional performance measurement framework, including KPIs and reporting mechanisms.

• Updated and standardized policies, procedures, and operational manuals compliant with accreditation and quality standards.

• Capacity-building and training programs delivered to employees in planning, quality, and performance management.

Qualifications and Professional Experience

• Bachelor’s degree in Business Administration, Management, Engineering, Quality Management, or a related field.
• Master's or PHD in Strategic Planning.
• Relevant professional certifications such as PMP, ISO Lead Auditor/Implementer, EFQM, or equivalent.

• Minimum 10 years of proven experience in strategic planning, quality management, institutional development, and performance management.

• Demonstrated experience in developing and implementing strategic plans and institutional performance measurement systems.

• Strong knowledge of performance management tools, methodologies, and quality frameworks.
• Strong knowledge in Python and SPSS.
• Fluency in both English and Arabic languages.

Skills and Competencies

• Strong analytical, problem-solving, and critical-thinking skills.

• Excellent communication, facilitation, and professional reporting skills.

• Ability to work with senior leadership and multidisciplinary teams.

• Strong project management and organizational skills.

• High standards of professionalism, confidentiality, and ethical conduct.

• Ability to deliver results within defined timelines and objectives.

Additional Requirements

• Experience in performance evaluation, monitoring systems, and institutional excellence frameworks.

• Proven ability to design and deliver effective capacity-building and training programs.

• Familiarity with public sector or semi-government institutional environments is an advantage.