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Technical Support Specialist
Remote
Resume/CV
Attach
Please fix the following errors:
Cover Letter
Full name
What should we call you?
Email
In which country and time zone are you based?
Does your home time zone allow you to work with members and colleagues in the East Coast, US (13:00 - 15:00 UTC) with at least 2 hours of overlap?
Yes
No
Preferred but not required. Do you have remote working experience?
Yes
No
Preferred but not required. Do you have experience supporting a diverse global membership base?
Yes
No
Industry experience is preferred but not required. Do you have knowledge of scholarly publishing/the research ecosystem?
Yes
No
A large part of the work in this role will be supporting Crossref members in registering their content with Crossref, or updating the metadata of existing DOIs. Do you have any experience with this?
Do you have any experience providing customer support via email or a member/customer support software, like Zendesk?
Apply
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