Operations Coordinator-Logistics, Order Processing, Inventory & Customer Service

Overview

We are seeking a dedicated and detail-oriented Operations Coordinator to join our dynamic team in Northbrook, IL. In this role, you will play a crucial part in ensuring smooth logistics, efficient order processing, effective inventory management, and exceptional customer service. If you thrive in a fast-paced environment and have a passion for operational excellence, we want to hear from you!

Responsibilities

• Coordinate and manage logistics operations to ensure timely and accurate delivery of products.
• Oversee order processing from receipt to fulfillment, ensuring all orders are processed efficiently.
• Maintain accurate inventory levels and assist in inventory management practices.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with various departments to streamline operations and improve overall efficiency.
• Monitor and analyze operational performance metrics to identify areas for improvement.
• Assist in the development and implementation of operational policies and procedures.
• Support the team with administrative tasks and project coordination as needed.

Qualifications

• Bachelor's degree in Business Administration, Logistics, or a related field preferred.
• 1-3 years of experience in operations, logistics, or customer service roles.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and experience with inventory management software.
• Detail-oriented with a problem-solving mindset.
• A team player who can work collaboratively in a fast-paced environment.
• Ability to adapt to changing priorities and work under pressure.