Employee Engagement - Senior Specialist

Job Objective

Lead, develop, and implement employee engagement programs and initiatives that enhance employee experience, accelerate adaptation to the work environment, and promote organizational stability, belonging, and engagement — by applying best practices and overseeing/implementing approved policies and procedures.

Roles and Responsibilities

· Lead/implement the design and development of employee engagement strategies, programs, and procedures aligned with organizational goals and approved systems and policies

· Oversee/supervise implementation of engagement programs across departments, ensuring quality and effectiveness

· Review, update, and implement employee engagement policies and procedures per institutional best practices

· Develop, prepare, and monitor engagement plans to support smooth and rapid adaptation of new employees; supervise onboarding

· Coordinate with relevant departments to provide employee engagement requirements per approved policies

· Provide advisory support to departments on employee engagement practices and employee experience

· Track/analyze engagement data and key performance indicators; provide strategic recommendations and improvement proposals

· Prepare periodic reports for senior management (or relevant management) highlighting challenges, insights, indicators, and improvement opportunities

· Oversee/track employee experience throughout engagement stages, ensuring appropriate support, guidance, and administrative assistance

· Lead/support initiatives aimed at enhancing employee experience in collaboration with relevant stakeholders

· Identify risks, challenges, and obstacles related to employee engagement and develop/propose mitigation solutions

· Support and implement change management initiatives related to the work environment and employee adaptation

· Promote organizational culture and values to support effective workplace engagement

· Oversee/address engagement-related issues and feedback in coordination with relevant parties

· Contribute to development of internal communication channels and analytical studies/reports on engagement levels

· Provide insights and developmental suggestions on employee relations policies and procedures

· Mentor and guide employee engagement specialists and support their professional development (senior level)

· Perform other related duties as assigned

Required Qualifications

· Bachelor's degree in Human Resources, Business Administration, or a related field

· Preferably a master's degree in Employee Relations, Human Resources, or Business Administration (Senior level)

· 6–10 years of experience in Human Resources, preferably in employee experience, employee relations, or employee engagement (Senior Specialist level)

· (Note: the Specialist-level qualifications section was cut off in the source document — experience requirement for that grade isn't shown in the text provided)

Core Skills and Competencies

· Advanced knowledge of employee experience, engagement, and quality of work life concepts

· Leadership and supervisory skills with ability to manage initiatives (senior level)

· Strong analytical skills — ability to interpret data and prepare strategic/analytical reports

· Coaching and mentoring skills

· Excellent communication and stakeholder management skills

· Strategic planning and change management capabilities

· Strong coordination and cross-functional collaboration skills