Remote Customer Support Associate – Travel Services
- Remote, Cary, NC
- 20,000 - 50,000 USD Annually
Join JAK Travel Agency as a Remote Customer Support Associate. In this role you will assist clients in planning trips, answer inquiries, and provide professional, courteous guidance from a remote location. The position offers flexible hours and is suitable for entry-level candidates seeking experience in client services and the travel industry. This posting is targeted to candidates based in Cary, North Carolina; working hours may align with Eastern Time.
- Responsibilities:
- Respond promptly to client inquiries via email, phone, or chat
- Assist clients with travel planning, itineraries, and general questions
- Maintain accurate and organized client records
- Provide professional, friendly, and helpful support
- Collaborate with the team to ensure high-quality service
- Qualifications:
- Excellent written and verbal communication skills
- Comfortable working independently in a remote environment
- Detail-oriented and organized
- Interest in travel or customer support
- Previous experience is a plus but not required
- Basic computer and internet skills
- Why Join Us:
- Fully remote with a flexible schedule
- Entry-level friendly
- Opportunity to gain experience in client support and travel services
- Work with a supportive, collaborative team