Shape your day solving problems across Tuscaloosa

Picture this: you start your morning in Tuscaloosa, AL, review your schedule, load the parts you’ll need, and head out to help a family get their fridge cooling again before dinner. By midday, you’ve restored a washer to peak performance and installed a new oven with flawless functionality. You wrap up the afternoon by documenting your service notes and advising a homeowner on maintenance best practices. If that sounds like a day you’d enjoy, you might be our next Residential Appliance & Refrigeration Service Specialist.

What you’ll handle

• Diagnose and troubleshoot faults in household appliances and refrigeration units with precision.
• Repair and maintain washers, dryers, refrigerators, and ovens to manufacturer and safety standards.
• Install new appliances, verify proper operation, and walk customers through key features.
• Deliver outstanding customer service—explain problems clearly, set expectations, and offer recommendations.
• Keep thorough records of service calls, work performed, and parts used.
• Stay current on emerging appliance technologies and modern repair techniques.
• Follow all safety procedures and maintain a tidy, organized workspace—on the truck and on-site.

What you’ll bring

• High school diploma or equivalent; formal technical training in appliance repair is a plus.
• Hands-on experience as an appliance repair technician (or closely related field).
• Solid understanding of electrical and mechanical systems.
• Exceptional troubleshooting ability and keen attention to detail.
• Self-directed work ethic with strong time management.
• Clear, confident communication and a customer-first mindset.
• Valid driver’s license and dependable transportation.
• EPA Type I certification (preferred).

Where you’ll work

This is a field-based position. You’ll operate within driving distance of Tuscaloosa, AL, traveling to customer homes and job sites for day visits. Most evenings you’ll be home.

Why this role

• Autonomy in your day with meaningful, hands-on problem solving.
• Opportunity to build trust with customers and become their go-to expert.
• Continuous learning as technologies evolve.