Field Service

Install, troubleshoot, repair, and maintain support to ensure reliable machine performance and high customer satisfaction of OD/ID and/or cylindrical grinding machines.

Responsibilities

  • Install CNC machine tool systems and accessories onsite
  • Troubleshoot and resolve mechanical, hydraulic, pneumatic, or application issues
  • Coordinate resolution, suggested repairs or replacements
  • Provide on-site and remote support
  • Manage projects and deliver training
  • Assist with trade shows and service support
  • Travel 90-100%, including overnight and occasional weekend trips

Qualifications

  • Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or related field
  • Will consider equivalent experience
  • 3+ years’ machine tool electrical mechanical maintenance experience
  • 3+ years’ remote machine tool technical support
  • 3+ years’ installation/maintenance of machining centers
  • CNC geometry checks and adjustments

Preferred Qualifications

  • PLC programming/troubleshooting
  • Control systems, FANUC Controls, and power circuits
  • Microsoft suite of products (Word, Excel, PowerPoint, etc.)
  • OSHA-10 Certification

You should be proficient in:

  • CNC Machine Setup & Changeover
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