Optical Manufacturing Operations Supervisor

A day in the life

You begin the shift huddle by aligning safety, quality, and output targets. Dashboards light up with team and individual metrics. You coach a new technician on a process tweak, then connect with an offsite vendor via remote interface to troubleshoot a lab machine alert. Midday, you review production and maintenance logs, finalize vacation schedules based on seasonal demand, and hold a quick stand-up to reinforce our unique value to customers. Before wrap-up, you verify compliance with company/manufacturer procedures, ensure HIPAA-protected data stays secure, and recognize a team win that pushes us past our daily goal.

About Walman and EssilorLuxottica

Since 1915, Walman Optical has supported independent eye care professionals with high-quality eyewear and unmatched service. As part of EssilorLuxottica’s global family, we help shape the future of vision care through iconic eyewear, advanced lens technologies, and cutting-edge digital solutions. Join a worldwide community of innovators committed to better vision for our customers, employees, and communities. Discover more by following us on LinkedIn!

What you’ll do

• Lead production teams to consistently meet or exceed goals for safety, quality, productivity, and customer service.
• Monitor performance at both team and individual levels; act on trends and coach for improvement.
• Champion continuous improvement as a change agent; engage employees in CI activities and problem solving.
• Communicate policies, procedures, and our unique selling proposition to the team and to internal/external accounts.
• Hire, train, direct, and develop employees; complete timely performance reviews and document performance matters.
• Plan staffing and vacation schedules with sensitivity to seasonal workload swings.
• Maintain accurate production and machine maintenance records and charts.
• Partner with offsite vendors to resolve office/lab machine errors and breakdowns using remote tools.
• Build strong relationships with internal partners and external accounts; resolve questions on product information and Rx services; interpret and apply company policies.
• Model teamwork, motivation, and a clean, organized work environment.
• Ensure adherence to all company and manufacturer policies, attendance and safety rules; safeguard proprietary and HIPAA-protected information.
• Pitch in across the operation to meet deadlines and balance workloads; maintain a cooperative, positive attitude.
• Deliver training, work direction, and technical guidance to less experienced coworkers; attend required supervisory training.
• Perform additional duties as assigned.

What you bring

• High school diploma, GED, or equivalent experience.
• 4+ years in a manufacturing setting with strong lab manufacturing competency.
• Proven problem-solving skills spanning multiple departments.
• Strong computer proficiency: Microsoft Excel, Word, PowerPoint, Outlook, and DVI software.
• Excellent interpersonal, organizational, and communication skills.
• Demonstrated leadership that sustains steady workflows and a motivating environment.
• Ability to lift up to 50 pounds.
• Experience managing interactions with both internal and external customers.
• Preferred: prior supervisory experience.

Compensation and benefits

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Total Rewards: Benefits/Incentive Information

Legal and accommodations

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.