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Technical Support Specialist
Remote
Resume/CV
Attach
Please fix the following errors:
Cover Letter
Full name
What should we call you?
Email
In which country and time zone are you based?
Does your home time zone allow you to work with members and colleagues in the East Coast, US (13:00 - 15:00 UTC) with at least 2 hours of overlap?
Yes
No
Do you have remote working experience? (Preferred but not required)
Yes
No
Do you have experience supporting a diverse global membership base? (Preferred but not required)
Yes
No
Do you have knowledge of scholarly publishing/the research ecosystem? (Preferred but not required)
A large part of the work in this role will be supporting Crossref members in registering their content with Crossref, or updating the metadata of existing DOIs. Do you have any experience with this?
Do you have experience with customer support via email or a member/customer support software like Zendesk?
Where did you find us?
Crossref Website
Linkedin post
X post
Bluesky
Code4Lib
Vue.js
Hackernews
Brave Clojure
Slack channels
My network
Other
Apply
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