Shape the Future of Smart Manufacturing in the Field

Since 1991, Star Automation, Inc. has delivered automatic unloaders and custom automation that help injection molders boost productivity, quality, and safety. From our East Providence, RI location, you’ll bring advanced systems to life at customer sites across the Northeast—and sometimes anywhere in North America.

A day in this role

You roll into the shop, prep your tools and vehicle (both provided), review the customer’s blueprint and wiring schematics, then head out to install and commission automated unloading equipment and custom cells. On site, you’ll verify tolerances, run start-up, fine-tune motion, and train operators. Some weeks include several overnight stays as you travel Maine, New Hampshire, Vermont, New York, Massachusetts, Rhode Island, Connecticut, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, and West Virginia—with the entirety of North America possible.

What you’ll do

• Install, commission, and verify performance of company-built automatic unloaders and custom automation per drawings and specifications.
• Oversee and validate equipment erection/installation meets company guidelines and tolerances.
• Troubleshoot electrical and mechanical issues; adjust, test, and return systems to optimal performance.
• Use meters, gauges, and diagnostic instruments to confirm specs and resolve faults.
• Deliver remote technical support by phone and email; document issues and solutions.
• Partner with internal teams to communicate field problems and drive resolution.
• Train customer personnel on safe operation, routine maintenance, and best practices.
• Complete all service reports, records, and commissioning documentation.
• Confirm installation acceptance to initiate warranty coverage.
• Tackle special projects and additional duties as assigned.

Qualifications & experience

• High school diploma or GED required; 3–5 years of technical experience in field service, automation, robotics, or related.
• Industry certifications are a plus. Valid driver’s license with a clean driving record required.
• Comfort with PPE as needed (e.g., safety glasses, steel-toed shoes or work boots).
• Skilled reading/interpretation of blueprints, customer specs, warranties, standards, and O&M manuals. Strong written and verbal communication for reports and customer interaction.
• Math: add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
• Reasoning: diagnose practical problems where limited standardization exists; interpret written, verbal, diagrammatic, and schedule-based instructions.
• Hands-on ability with small hand/power tools and electronic test equipment; read and work from electrical/mechanical schematics; travel domestically and, at times, internationally.
• Basic office technology proficiency (computer, phone, copier, fax).

Key competencies

• Equipment troubleshooting
• Electrical troubleshooting skills
• Troubleshooting industrial automation equipment
• Mechanical troubleshooting skills
• Machine building/assembly
• Machine safety inspections

Technologies you’ll work with

• Gantry Robot
• Servo Motors
• Industrial Robot

Schedule, pay, and perks

• Job Type: Full-time / 1st Shift
• Schedule: Monday to Friday; Overtime as needed
• Pay: Starting at $20.00 - $30.00 per hour (based on experience/qualifications)

Benefits

• 401(k) with 401(k) matching
• Health, dental, and vision insurance
• Life insurance
• AFLAC
• Flexible spending account
• Holiday pay
• Paid time off

Where you’ll work

• SAI office location - 860A Waterman Avenue; East Providence, RI
• On the road - Maine, New Hampshire, Vermont, New York, Massachusetts, New York, Rhode Island, Connecticut, New Jersey, Pennsylvania, Delaware, Maryland, Virginia and West Virginia, with the entirety of North America possible.

Company website

www.starautomation.com

Legal and policy notices

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or touch objects, tools, or controls; reach above shoulders; and climb or balance. The employee is occasionally required to sit; and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee frequently works in high, precarious places. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.

The position is a travel-based position with visits to customers and work sites in the field. The employee regularly performs work-related travel, which may include travel outside of the country.

Pre-Employment Requirements

Applicant must give authorization for a background check (includes driving record) & pass a drug screening.