A714-Active Directory Admin Position (Job ID: 767739)
- Remote, Raleigh, NC
Active Directory Admin Position (Job ID: 767739)Job Overview
- Location: 100% On-Site in Raleigh, NC
- Duration: 12 months, with option for extension
- Client: Confidential (based in Raleigh, NC)
- Role Summary: Our client is seeking an advanced-level Active Directory Administrator with specialized knowledge in account management and hands-on experience in multi-site, multi-domain environments. The ideal candidate will integrate technical skills to solve complex problems, ensure security compliance, and deliver exceptional client service.
- Administer Microsoft Active Directory (2008/2012) in a multi-site and multi-domain organization.
- Integrate knowledge from various technologies to address moderately to highly complex assignments and problems.
- Implement appropriate organizational security measures.
- Proactively build positive client relationships by demonstrating urgency and responsiveness.
- Analyze client needs to develop effective solutions.
- Consult with clients and IT professionals to resolve technical issues and ensure satisfaction.
- Document solutions clearly and present them effectively.
- Analyze technical and user documentation for support purposes.
- Work independently, managing your own schedule and monitoring progress.
- Communicate effectively verbally and in writing, with a strong customer orientation.
- Provide excellent service to clients and team members.
- Demonstrate analytical and problem-solving skills to diagnose and resolve high-visibility production incidents.
- Show initiative in solving project-related and daily work problems.
- Independently resolve routine and non-routine software/hardware issues.
- Identify trends and suggest technical modifications to prevent future problems.
- Utilize knowledge of ServiceNow for call tracking.
| Skill | Required/Desired | Amount of Experience |
|---|---|---|
| Advanced level resource with specialized knowledge and experience in account management administering Active Directory. | Required | 3 Years |
| Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. | Required | 3 Years |
| Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. | Required | 3 Years |
| Advanced knowledge of appropriate security measures of the organization. | Required | 3 Years |
| Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. | Required | 3 Years |
| Ability to analyze and assess client needs to develop effective and appropriate solutions. | Required | 3 Years |
| Knowledge and skills from a range of technologies to address work assignments. | Required | 3 Years |
| Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. | Required | 3 Years |
| Ability to document solutions that solve client problems and clearly presents these solutions. | Required | 3 Years |
| Analysis of technical and user documentation for technical assistance and support. | Required | 3 Years |
| Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. | Required | 3 Years |
| Demonstrates a customer orientation and effectively communicates verbally and in writing. | Required | 3 Years |
| Provides excellent customer service to individual clients and to other team members. | Required | 3 Years |
| Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. | Required | 3 Years |
| Demonstrates initiative in solving problems associated with projects and daily work. | Required | 3 Years |
| Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. | Required | 3 Years |
| Ability to identify trends and makes suggestions for technical modifications to solve future problems. | Required | 3 Years |
| Demonstrates knowledge and a working experience with ServiceNow call tracking system. | Required | 3 Years |
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