Housing Supervisor (or Solicitor)

Salary: £32,146 - £37,086 pro-rata

Hours: 22.5 - 37.5 per week

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We are a modern, innovative and progressive advice service that employs around 200 people (60 of whom provide specialist casework services in Housing, Debt and Welfare Benefits). We’re also one of the largest and most diversely funded Local Citizens Advice within a nationally recognised network, delivering a vast range of services via face-face, telephone and digital channels.

The people that turn to Citizens Advice Manchester need help overcoming an obstacle in their lives, you’ll support some of our most vulnerable clients with complex and life changing issues such as unlawful eviction, disrepair, eviction and homelessness. We’re seeking someone to provide high quality housing advice and legal services subject to SQM and Legal Aid standards, you’ll handle your own Legal Aid caseload of matters from instruction through to completion, acting on behalf of tenants at County Court and beyond. Ideally we’re seeking a qualified advocate and experienced Legal Aid professional with a minimum of 3 years PQE in order to assume responsibility for SRA and Training Contract compliance, however we are happy to receive applications from candidates able to satisfy LAA supervisor standards in the category of housing and debt. We’ll also consider applicants who have less PQE and are willing to take on this responsibility in the near future.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The role attracts an attractive remuneration package with excellent terms including:

• Flexible 22.5-37.5 hour working week in a City Centre location with free tea and coffee
• Hybrid working (following successful probationary period)
• Pension and Cycle to Work Schemes
• Life Assurance (death in service benefit) payable at three times annual salary
• Corporate Cash Plan (Medicash)
• Employee Assistance Programme with 24/7 telephone support service
• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising with long service to a maximum of 30

Closing date for applications: 10am on Wednesday 1 May 2024
Interviews to be held: Tuesday 7 May 2024

CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.