Team Leader - Welfare Benefits Generalist Team
- Manchester, GB
- Tier Two Advice Service
- Full-time
- Government and Nonprofit
- 32,146 - 32,146 GBP Annually
Team Leader
Welfare Benefits Generalist Team (Tier Two)
Salary £32,146
Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. As one of the largest and most diversely funded Local Citizens Advice within the network we employ around 200 people. We are a modern, innovative and progressive advice service that aims to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
Our organisation is growing and we are offering an exciting opportunity to join our Tier Two Advice Service and are seeking to recruit a Team Leader who will be responsible for leading and coaching a team to ensure consistent performance across our varied projects, this may be the role for you if:
- You have a minimum of one year’s recent full time equivalent experience of delivering advice
- You have excellent interpersonal and communication skills
- You are able to lead and coordinate a team of Advisers
For more information about this role and our organisation download a copy of the full Job Pack here.
We can offer you a supportive culture within a charity setting committed to social justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions of employment including:
- Flexible 37.5 hour working week in a City Centre location with free tea and coffee!
- Modern and comfortable offices
- Hybrid working (upon passing probation and subject to the needs of your service)
- Cycle to Work Scheme, Pension & Life Assurance Policy
- Health Plan and 24/7 Employee Assistance Programme
- Generous annual leave entitlement starting at 25 days per year (in addition to bank holidays) and rising to a maximum of 30 days with long service.
Closing date for applications: 10am on Thursday 19 September 2024
Interviews to be held: Thursday 26 September 2024
CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.