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Inbound Contact Centre Adviser
Manchester, GB
Tier One Advice Service
Full-time
Customer Service, Call Center
25,430 - 25,430 GBP Annually
Resume/CV
Attach
Please fix the following errors:
First name
Last name
Email
Phone
Please tell us about your experience of dealing with members of the public, either face to face or on the phone:
Please tell us about your (at least 6 months) experience of providing a high standard of customer service in a fast-paced, target driven environment (Contact Centre experience desirable):
Please tell us about your ability to gather and assess information quickly and accurately in order to identify the best next step for clients:
Age (Which bracket do you fit into)
Under 25
25-34
35-44
45-54
55-64
65 and Over
Disability: A disabled person is defined under the Equality Act 2010 as someone with "a physical or mental impairment which has a substantial and long term adverse effect on that person's ability to carry out normal day-to-day activities. Do you consider yourself to be disabled under the Equality Act 2010?
Yes
No
Prefer not to say
Ethnicity: How would you describe yourself? Choose the option that best describes you, or if you prefer not to say select that option.
Asian/Asian British: Bangladeshi
Asian/Asian British: Chinese
Asian/Asian British: Indian
Asian/Asian British: Pakistani
Asian/Asian British: Other
Black/Black British: African
Black/Black British: Caribbean
Black/Black British: Other Black Background
Mixed/Multiple Ethnicity: White and Asian
Mixed/Multiple Ethnicity: White and Black African
Mixed/Multiple Ethnicity: White and Black Caribbean
Mixed/Multiple Ethnicity: Any other Mixed/Multiple Ethnic Background
White: English/Welsh/Scottish/Northern Irish/British
White: Irish
White: Gypsy or Irish Traveller
White: Any other white background
Other: Arab
Other: Any other ethnic group
Prefer not to say
Gender: what best describes your gender?
Gender Identity: Is your gender the same as the gender you were assigned at birth?
Yes
No
Prefer not to say
Religion and/or Belief: Which group below do you most identify with? Choose the option that best describes you, or if you prefer not to say select that option.
No religion
Buddhist
Christian (Including all denominations)
Hindu
Jewish
Muslim
Sikh
Prefer not to say
Other
Sexual Orientation: What is your sexual orientation? Choose the option that best describes you, or if you prefer not to say select that option.
Bi-sexual
Gay man
Gay woman/Lesbian
Heterosexual/Straight
Prefer not to say
Other
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