Client Success & Account Management Specialist (Remote – Philippines)
- Remote, NCR, PH
- Philippines - Remote
- Full-time
- Customer Service, Call Center
- Some College Coursework Completed
- Associate
- 6,000 - 8,400 USD Annually
- 40 - 40 hours per week
About the Role
We’re looking for a hands-on, client-facing professional to support our client accounts and ensure smooth project execution. This hybrid role combines client success, account coordination, and operations — ideal for someone who thrives on multitasking and ownership.
Key Responsibilities
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Serve as the main point of contact for clients during onboarding and project setup.
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Receive order forms, provision databases, schedule kickoff calls, and join calls for context.
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Manage follow-ups and client communications when leadership is unavailable.
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Update and maintain client information in Salesforce.
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Troubleshoot issues and take initiative to keep projects moving forward.
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Support ongoing workflows and internal process improvements.
Qualifications
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2–4 years of experience in Account Management, Client Success, or Operations.
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Real estate or Vero background preferred.
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Familiarity with Salesforce and QuickBooks is a plus.
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Excellent English communication and phone skills.
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Highly organized, proactive, and detail-oriented.
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Must have a reliable home setup with at least 200 Mbps internet speed.
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Comfortable working independently in a remote, fast-paced environment.
Why Join Us
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Fully remote position with growth opportunities.
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Collaborative, startup-minded culture.
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Chance to grow into a senior Account Manager role long term.